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Members Training
FAQs

How are Unit Quizzes Graded?

Once answers are submitted, correct answers are highlighted in GREEN. Incorrect answers are in RED.
Incorrect answers require the you to re–take the Quiz.
IT IS MANDATORY to get 100% on the Quizzes before you can proceed to the next Study Unit.

Why do you need my Social Security Number?

In order to validate your online alcohol server training, application and exam, the OLCC requires a valid Social Security Number.

Why do you need my E–mail address?

You need an E–mail account to receive your username and password and to complete registration. A username and password is required to login to the Members Area. If you do not have an email address, here are links to Gmail, Yahoo, and MSN:    Google Gmail    Yahoo Email    MSN Hotmail

What is your refund policy?
There will be no refunds once the payment and registration has been completed, whether you fail or pass the OLCC test to qualify for an OLCC permit.
Why do I need a Proctor?
A proctor is a person who supervises or monitors students at an examination. The proctor can be anyone (family member, co–worker, friend, etc.) and is required to be 21 years of age or older. The proctor must be present during the entire duration of the alcohol server exam. The proctor does not have to be an Oregon resident, nor are they required to have an OLCC permit, but still must be present with you during the final exam.


The OLCC and passing the exam:

A 70% is required by the OLCC to pass the Initial Alcohol Server Education class exam, and 80% is required to pass the Renewal exam.

PLEASE NOTE – You must have passed an OLCC alcohol server class within the last 7 years to qualify for the Renewal course. If you think you qualify for the Renewal course and elect to take that course here, but you find out later that the OLCC determined that it has been too long since your last alcohol server class, we will let you take the Initial course for no additional payment if you contact us.

Take your time! Concentrate! Give it your Best Effort!
Read the material thoroughly. If you do fail the alcohol server initial or renewal exam the OLCC will notify you by mail. If you fail the test for the initial server education class, you may retake the exam up to two more times by personally showing up at the nearest OLCC office to retake the exam. If you fail the two retakes, you will then have to pay for and retake the initial server education class and then take the exam again. So lets get it right the first time. Your brother and sister took the Exam last week and they passed. Your mom says you are the smartest one in the family; so lets get on with it!
We know you can!

What is the course fee and how do I make payment for the course?

The fee for the course is $14.99 for the Initial course or $11.99 for the Renewal course. It is required for payment that you have a credit card, debit card or Pay–Pal account to take the course.
!!DO NOT PANIC!! If you do not have a credit card or Paypal Account, a Visa Charge type card can be purchased at many convenience or grocery stores and used to pay for the course.
Moment’s Notice simply uses Pay–Pal as a means to utilize electronic payments. YOU DO NOT need to be a member of Pay–Pal to use Pay–Pal.

Pay–Pal has two options to make a payment:

Pay–Pal Members: Pay–Pal members can login to their Paypal account and pay there; a little quicker and more convenient. Pay–Pal members are automatically redirected to our registration page after payment.
NON PAY–PAL MEMBERS: Non Pay–Pal members can make their payment pretty easily, though it involves a couple of extra steps.
PLEASE NOTE: Non Pay–Pal members are NOT automatically redirected to our registration page after payment. Instead, Pay–Pal provides a link to our registration page at the end of the payment process. If you are not a Pay–Pal member, please DO NOT close the Pay–Pal page after payment but instead click the link to our registration page.
The fee for the Alcohol Server Permit Training Course is $14.99 for the Initial course or $11.99 for the Renewal course. This is separate from the OLCC $23.00 service permit application fee.

What about my Login?

Once you are ready to to take the course and activate your Login information you will be directed to a secure link to Pay–Pal. Only when the payment has been completed can you Login to the course.

Password and User Names:

In order to take the course and exam a Username and Password are required.
Passwords and usernames are case sensitive. Please write down your username and password and store in a safe place.
Try to make the password simple to remember, but not something someone else could easily guess.
Please do not share your Login information.
If you forget your password: Check your email for the login information sent when you first registered. If you still can’t find it, email us and we’ll set up a new one for you.

What if my server permit is expired?

To obtain a service permit application go to the OLCC link under our resource page. If you download a copy of the service permit application print two copies: one completed copy to be submitted with the application fee to the OLCC; and one completed copy to be kept with you on the job – this copy serves as your temporary service permit. When you have completed the alcohol server education class and passed the exam, the OLCC will notify you of your exam grade, match up your test score with your service permit application, and then send you your service permit. In order to be LEGAL you must submit a new service permit application by the day your current permit expires and then take the alcohol server education class within 45 days. If your service permit has already expired, in order for you to be LEGALLY working, you must submit a new service permit application with the fee, and then take the alcohol server education class within 45 days.

Site Navigation:

To move up and down on the pages: At the bottom of each section we provide "Previous Section" and "Next Section" links; to move from section to section within a study unit please use these links – avoid using the browser "back" and "forward" buttons for the best study experience. We provide other links throughout the pages for materials you may need to download, etc.
We also provide glossary definitions of terms used in this course. These can be accessed by hovering your mouse over any any text highlighted in red.
Click the side arrows on the right of the page or click and use the scroll dial on your mouse if you want to fine–tune your vertical position on the page.
More detailed navigation instructions are also provided via a link at the top of every Members Area page.

I have not yet received my Permit from the OLCC?

You will NOT receive a permit unless you also submit the service permit application and fee, complete the alcohol server education class, and pass the exam. Allow at least two weeks for the exam to be scored and matched up to your service permit application, at which time your alcohol service permit is then mailed to you. Please contact the OLCC ONLY after two weeks has passed and the server permit has NOT arrived.
(OLCC 1–800–452–6522)
The OLCC keeps your results on file for two years.

System Requirements:

Operating System: Windows 7/2000/XP/Vista, Macintosh OS, iOS & Droid.
Browser: Internet Explorer (6 or higher), Mozilla (Firefox), or Safari. (The course may work fine on other browsers as well; these however have been tested thoroughly and are known to work correctly with this course.)
Handhelds: Tablets, Smart Phones. NOTE: You may need to download Photon or download Puffin for these devices.
Other requirements: Adobe Acrobat Reader must be installed, and Javacript enabled on your browser for many of the course functions to run correctly.

To download essential materials needed for this course:

Links to download required course materials will be presented in the Entry Page to the course, and a link to our Resource Download Center is also available at the top of all Member Area pages.

What do I do if I encounter problems using the course or if I have questions?

If your answer is in the FAQS you will be re–directed to this section. Please review the instructions and FAQs thoroughly. If you still need assistance we will be more than happy to aid you in any way we can. You may contact us at olccclasses@gmail.com or call (877) 817–0742.
NOTE: If you are using web–based email clicking the email address above will not work. You will instead need to copy and paste or type the email address into the "To" field of your web–based email program.